Home Warranty Complaints
Home warranty contracts have become very popular with the rising cost of repairs. These contracts are designed to cover repairs of home appliances, heating and air conditioning units. These contracts seem to be cost effective until after the contract has been purchased. That`s when it is usually discovered that the buyer has paid to receive repair services that just never happen. The price of these contracts varies from company to company.
First American Home Warranty is one of the companies that has received numerous complaints. One of the main complaints is the customer service department. A covered appliance breaks down; the customer calls in requesting service. The requested service is scheduled, but the tech never shows up. The customer calls in to check on the status of the scheduled service and is told that the tech never called in and the service rep will get in touch with the tech and have them come out to the shopper`s home ASAP. The tech never shows up. This happens every day until the customer becomes frustrated and needs to get a local repair person to repair the appliance. Then the company refuses to pay the claim because their certified technician didn`t do the work.
Acme Home Warranty is another company receiving numerous complaints. They accept the premium and then when service is requested, they do send the tech out to check and see what repairs need to be done. Then they refuse to do the repairs until certain documentation is submitted. Once the appropriate documentation is turned in they say it`s not enough proof and still refuse to do the work.
Acme Home Warranties are usually on heating and air conditioning units, so the customer normally waits until they are left for days (or even longer) without heat or air conditioning. Due to Warranty Company after company giving the same service, these contracts have become known as scams. Maybe when a regulatory body is set up to create certain guidelines for the companies to go by this service will grow.
There are many Home Warranty providers which offer their services and so called advantages. Home warranty that promises good services and up to date customer services. Home Warranty Company is an extension of a person's business. A warranty's integrity, principles, and level of service all need to match a person's business philosophy. Offering customers an experience that makes them want to come back to their store again and again is where their profitability soars. Home warranty became a problem-solving is a key differentiator in a business. Well this is what many home warranty companies' promises and serve their customers. But not all this promises are attained and being accomplished by some companies. There are many complaints and dissatisfaction of customers.
Just like in the case of the following examples: Empire Home Warranty, this company had its problems and lack of service satisfaction. Dated December, a customer had experience no logged and heat product services. A service request was made on a Thursday only to be told that their service of AHS could not get the customer to come to service their heater until Monday. To expect someone to go without any heat or heater in the dead of winter for that amount of time is grueling and even deadly.
Another Home Warranty Service complaint: Cross Country Home Total Protect; someone bought a 110-yr-old home and purchased a service of home warranty. Then a problem occurred on that said house their hot water heater failed and the company denied and refused to pay the claim, even though it was covered on the deal. The owner was treated very rudely by in charge of its customer service, which attended and inspects the problem over the phone and eventually denied the claim. Total Protect Home Warranty. Such complaints and problems occurring are some examples that a consumer must consider and should be carefully checking and choosing their home warranty policy. Look for genuine warranty solutions complaints as well as warranty corporation complaints, mutual warranty complaints, the warranty group complaints and dependable warranty group complaints.
You may have a home but without proper maintenance and upkeep the value of the home will surely dip and what if you want to sell it, the home may not command a good resale value. This is where the home warranty services industry steps in. There is a plethora of companies vying with one another to provide you a contract that covers the repair, maintenance and replacement of faulty components of the installations in your home. All homes have plumbing, heating systems, air-conditioning, roofing, electrical fittings and appliances. Therefore it is important that all these installations are maintained well and periodically checked for repairs and replacements. With so many home warranty companies offering you their home warranty services all you need to do is to select the best company that will offer you the best service at a reasonable annual premium. Now is that an easy task?
You will be able to visit all these websites and understand what coverage is available for your home. This should be followed by e-mails, inquiries and word of mouth feedback from users. Another avenue is the review site forums where members and consumers have come out with their complaints and grievances. A patient study will help you understand the pros and cons. The pitfalls will become known to you. Something like the pre-existing clause wherein the company is not liable to cover faults which already exist. This will surely help minimize the home warranty complaints later on.
The website is full of review sites and they are full of home warranty complaints and extended warranty complaints against almost all home warranty companies. First thing to do would be to look for supervised review sites, this will ensure that the posts in their forum are genuine and responsible and not simply rant.
Nowadays all homes with appliances like home theaters, refrigerators etc are covered by optional extended warranty. And when you read the extended contract policy read the fine print and look very carefully at exclusions and pre-existing clause. Extensive research will help you identify the best home warranty solution and finally a thorough home inspection by a home inspector will help you immensely in evaluating the service providers who are offering you home warranty solutions.